Shipping & Returns

Shipping

Krazy For Pets uses USPS to deliver orders. In-stock products will usually be shipped in 48 hours. For Special orders, please allow 4-5 business days to ship. All customized ID tags will be shipped from theirs manufacture due to the engraving program. Hence we cannot provide tracking on those orders. We do not ship to multiple addresses and we only ship to addresses inside the US.

If you need to cancel or modify your order, please contact us within 24 hours after placing your order. As soon as the order is processed, you will not be able to cancel or make any change.

Krazy for Pets is required to charge sales tax on all orders shipped to addresses in the state of Missouri. For orders shipped to addresses elsewhere, it is the customer's responsibility to submit any sales/use tax required by their state of residence.


Returns

While your satisfaction is important to us, please do not ship your order without a return request. To return or exchange a product, please visit Frequently Asked Questions page for instruction.

All returned orders shipped back to us without a return request will not be processed or fulfilled.